Question 1

What materials do you use?

Accepted Answer

We primarily print in PETG-CF (heat & chemical resistant), ASA (UV stable), PLA+ (general purpose), and flexible TPU. Engineering resin is available for SLA parts. Each product listing specifies the exact material.

Question 2

How long does delivery take?

Accepted Answer

In-stock items are dispatched within 1-2 business days. Custom or made-to-order items take 5-10 business days. Local Sri Lanka delivery takes 1-3 days after dispatch; international delivery typically takes 7-14 business days depending on destination.

Question 3

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide via registered courier. International rates and estimated delivery time are calculated at checkout based on your destination.

Question 4

Will the parts fit exactly?

Accepted Answer

All automotive parts are engineered to OEM tolerances. We provide full fitment details on each listing. If a part doesn't fit, we'll reprint or refund within 30 days.

Question 5

Can I request a custom part?

Accepted Answer

Yes! Use the Custom Request form to describe your part. Include reference photos and dimensions if available. We'll reply with a quote within 2 business days.

Question 6

What payment methods do you accept?

Accepted Answer

We accept bank transfer, card payments, and cash on delivery (COD) for select areas. Payment details are shown at checkout.

Question 7

How do I track my order?

Accepted Answer

Log in to your account and go to Orders. Each order shows its current status and tracking number once dispatched.

Question 8

What is your return policy?

Accepted Answer

We offer a 30-day fitment guarantee for all automotive parts. If the part doesn't fit as described, contact us to arrange a return or reprint.

Frequently Asked Questions